Accessibility at Gant
Have you encountered something that didn't work? We are grateful for your feedback on what we can do better.
Contact us and we'll make sure you get the help you need quickly. We'll connect with you in a way that works for you.
Mail: accessibility@gant.com
How accessible are our digital services?
We recognise that not everything is fully accessible to all our visitors. This is something we are working to address. We would be very grateful if you could report any issues to accessibility@gant.com so that we can make the experience better for everyone. In this section, we describe the accessibility of our websites, apps, social media and other services.
How we work with accessibility
At GANT, we believe accessibility is essential for creating a great online experience for everyone. Our goal is to ensure that our e-commerce site is usable by as many people as possible, regardless of ability.
How we test our site
We regularly test our e-commerce site using both automated tools and manual checks to assess accessibility. This includes reviewing areas like keyboard navigation, screen reader compatibility, color contrast, and clarity of information. To strengthen our efforts, we time to time also partner with external accessibility specialists who perform detailed audits and provide recommendations for improvement.
Notifying the market surveillance
The accessibility requirements of the law are considered to be met with the exception of known deficiencies listed in this accessibility statement.
How do I report accessibility issues?
First, tell us about any problem that prevents you from accessing our services. Then we can fix it and help you further. There are details under the heading "We will help you". If you are not satisfied with our response, you can report to the regulator Equality Commission for Northern Ireland https://www.equalityni.org & Equality and Human Rights Commission (EHRC) https://www.equalityhumanrights.com/
We value your feedback and we list the fixed issues reported by users.
Our list of recent fixes reported by users
We have fixed the following user reported issues:
Focus indicator missing on some elements in checkout. Fixed by 28/05 2025
Animations cannot be paused. Fixed by 25/06 2025
Product list grid toggle inaccessible. Fixed by 05/08 2025
Filter cannot be closed with keyboard. Fixed by 05/08 2025
Incorrect heading levels in checkout. Fixed by 05/08 2025
Sorting dropdown inaccessible by keyboard. Fixed by 05/08 2025
Wishlist button only appears on hover. Fixed by 05/08 2025
Low contrast on error message. Fixed by 05/08 2025
Button state not updated for screen readers. Fixed by 19/08 2025
Color and size selectors not keyboard accessible. Fixed by 19/08 2025
No live update after adding item to cart . Fixed by 2/9 2025
Incorrect heading levels on category pages. Fixed by 12/01 2026
Horizontal scrolling on smaller screens. Fixed by 12/01 2026
Text on images with low contrast. Fixed by 12/01 2026
Decorative icon announced as button. Fixed by 12/01 2026
Product image swapping not accessible. Fixed by 12/01 2026
Error message lacks suggestions. Fixed by 12/01 2026
Focus does not always work correctly on Safari (Macbook). Fixed by 12/01 2026
Updated date
10 February 2026